Covering verbal, non-verbal and behavioural communication, this DVD will make a real difference in your team's ability to communicate effectively and deliver person centred care.
The DVD has been carefully crafted to ensure that your colleagues understand why communication is so important both in general and as part of promoting an individual's best interests.
It gives excellent guidance on how to communicate more effectively in a way that encourages health and social care workers to want to.
The resource is suitable for induction and vocational qualifications, for example, QCF.
Why not vist our e-learning portal www.social-care.tv where you could take this course online?
...and more, comprehensively and without the need to buy ‘add ons’.
For written communication see Record Keeping Training resourses.